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(SPM) While many manufacturing organizations have improved their
productivity by implementing new ERP and quality processes, a key
opportunity has often been neglected - Service Parts Management.
An SPM strategy must maximize customer satisfaction by
meeting expected service levels, while at the same time,
optimizing the investment in inventory and assets required.
Sanchit has the proven experience to help companies realize
leading-edge service performance. Service parts
processes and systems must go beyond traditional manufacturing
processes and systems. Some of the unique
issues that service organizations face are:
New SPM processes and applications have created opportunities
to increase service levels while reducing costs. These
opportunities include:
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Higher fill rates and lower inventory levels
(via improved planning and integration throughout the supply
chain)
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Limited-life product forecasting
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Automated warranty tracking
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Effective planning for slow moving parts with
sporadic demand
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Well coordinated reverse logistics and return
to service processes
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Replenishment planning processes which include
end-of-life and refurbishment/repair considerations
In as little as three weeks, Sanchit will create a set of
deliverables that will provide you with a road map for maximizing
the value of your service parts management business. These
deliverables include:
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Business Scorecard
 How
do your service parts processes compare to best practices?
How
do your service parts metrics stack up to others in your industry?
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High-level service parts management strategy
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Recommended next steps - prioritized -
focused on quick wins
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ROI impact
"Post-purchase service and spare parts are
becoming a significant part of my business - How can I increase
service levels, and improve the profitability of my service parts
business?".
Contact Sanchit for quick, measurable results!.
Click here for additional
SPM services
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